Legal
Privacy Policy
We collect as little as possible, protect what we hold, and never sell your information. The full policy, in plain language.
What we collect
Your email address when you join the waitlist or reserve a product; your name and delivery details when you place an order or send a gift; and anonymous usage data that helps us improve the experience. When you create an account we also record the IP address it was created from — used solely to protect the platform against fraud and abuse, never for marketing or profiling.
If you sign in with Google, Google shares your name, email address and profile picture with us after you approve the prompt; we store only your name and email, and Google's own privacy policy governs what Google does on its side. Signing in never subscribes you to marketing — that always remains a separate, explicit opt-in.
How we use it
To fulfil orders and reservations, deliver gifts you send, and — only if you opt in — send launch updates and occasional letters from the Journal. Every email includes a one-tap unsubscribe.
What we never do
We never sell your data, never share it with advertisers, and never store payment card details on our servers — payments are processed by our payment partner under PCI-DSS standards.
Your rights
You may request a copy or deletion of your data at any time by writing to contact@ora.luxury. We respond within 30 days, usually much faster.